Cancellation policy

Consumers have a thirty-day right of withdrawal.

Right of withdrawal

You have the right to revoke this contract within thirty days without giving any reason. The withdrawal period is thirty days from the day on which you or a third party designated by you, who is not the carrier, the last goods in possession have taken or has.

To exercise your right of withdrawal, you must contact us (Dreamly Colors GmbH, Heinrich-Hertz-Straße 11, 34123 Kassel, Germany, (different returns address: J+F Fulfillment Service, Im Kreuzfeld 1, 34292 Ahnatal - Retoure Malen nach Zahlen) info@malennachzahlen-erwachsene.de, phone: 49 (0) 0561 40047631) by means of a clear statement (for example, a letter sent by mail or e-mail) about your decision to revoke this contract. You can use the attached sample withdrawal form for this purpose, but it is not mandatory.

To comply with the withdrawal period, it is sufficient that you send the notice of exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of revocation

If you revoke this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without undue delay and at the latest within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees because of this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You have returned the goods to us in the original transaction.

You must return or hand over the goods to us immediately and in any case no later than within fourteen days from the day on which you notify us of the cancellation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days. You shall bear the direct costs of returning the goods. You must pay for any loss in value of the goods only if this loss in value is due to a handling of the goods that is not necessary for the examination of the condition, properties and functioning of the goods.

The right of withdrawal does not apply to the following contracts:

• Contracts for the supply of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is relevant or which are clearly tailored to the personal needs of the consumer.

Special notes
If you finance this contract by a loan and revoke it later, they are also no longer bound to the loan agreement, provided that both contracts form an economic unit. This is to be assumed in particular if we are your lender at the same time or if your lender makes use of our cooperation with regard to the financing. If the loan has already accrued to us when the revocation takes effect, your lender shall be subrogated to our rights and obligations under the financed contract in relation to you with regard to the legal consequences of the revocation or return. The latter shall not apply if the subject matter of the present contract is the acquisition of financial instruments (e.g. securities, foreign currencies or derivatives).

If you want to avoid a contractual commitment as much as possible, make use of your right of revocation and also revoke the loan agreement if you are also entitled to a right of revocation for this.